Technical Support Service (SAT)

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customer_life_managementPost-sales support services (also known as technical support services SAT or customer life management) are present in most of the manufacturing industrial companies, as in those producing electrical appliances, complex machine tools or state-of-the-art technology products like mobile phones and tablets.

Articulate a value means working with people, technologies and their organizational model with a competitive strategy focus. Nowadays, telematics, the Internet, intelligent networks, and ICTs offer almost full connectivity as well as an approach of the technical and human side of SATs in a comprehensive manner.

Our solutions for the customer life management sector

At Sisteplant, we cooperate with SAT areas of industrial companies (or independent companies providing technical support to third parties) to turn them into a lifecycle management department, with a global vision of the client’s problem in the search for agility and accuracy in their processes.

The scope of our cooperation with companies within the sector includes:

Some of our clients in this sector

Check our case studies here

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